FAQ

Frequently Asked Questions

1. How can I track my order?

Once your order is shipped, you will receive a tracking number via email.

2. How long does shipping take?

Most orders arrive within 7–15 business days depending on your location.

3. Can I cancel my order?

Orders can be cancelled within 24 hours of purchase. After that, processing may have already begun.

4. What payment methods do you accept?

We accept major credit/debit cards, UPI, PayPal, and other secure payment methods available at checkout.

5. Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping availability is shown during checkout.

6. What if I receive a damaged product?

Contact us within 48 hours of delivery with photos, and we'll help resolve the issue.

7. How do I request a return?

Email our support team with your order number and reason for return.

8. When will I receive my refund?

Approved refunds are typically processed within 5–10 business days.

9. Is my payment information secure?

Yes. All transactions are encrypted and processed through secure payment gateways.

10. How can I contact customer support?

You can reach us by email or through the Contact Us page.