Privacy Policy

Last Updated: July 29, 2025

Kora All Rights Reserved. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit our website, purchase our products, or otherwise interact with our services. By using this website you agree to the practices described in this policy.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

We may collect different categories of personal information depending on how you interact with our website and services, including:

Contact information including your name, phone number, email address and shipping address.
Billing information and payment details required to complete your purchases.
Account information such as username, password and account preferences.
Order history, wishlist items, returns and purchase information.
Customer support communications.
Device information including browser type, IP address, cookies and identifiers.
Usage information including pages visited, time spent and interactions with our website.

Personal Information Sources

We collect personal information from the following sources:

Directly from you when placing an order, creating an account or contacting us.
Automatically through cookies, analytics and website technologies.
From payment providers and shipping partners.
From third-party business partners where legally permitted.

How We Use Your Personal Information

We use your personal information to provide and improve our services, including:

Provide and Improve Services: Processing orders, managing accounts, shipping products, handling returns and improving your shopping experience.
Marketing: Sending promotional emails, offers and product updates where permitted by law.
Security: Detecting fraud, protecting user accounts and maintaining the security of our platform.
Customer Support: Responding to inquiries, complaints and warranty requests.
Legal Compliance: Complying with legal obligations and protecting our legal rights.

How We Disclose Personal Information

We may disclose your personal information where necessary to operate our business and comply with legal obligations.

With payment gateways to process secure transactions.
With shipping and logistics partners for order delivery.
With IT service providers that help operate our website.
With legal authorities when required by applicable law.
During business transfers such as mergers or acquisitions.

Relationship with Shopify

Our online store may be hosted using Shopify technologies. Shopify collects and processes certain information necessary to provide secure shopping experiences including payment processing, analytics and fraud prevention.

To learn more about Shopify's privacy practices, please visit Shopify's official Privacy Policy.

Third Party Websites and Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies or content of those websites.

Children's Data

Our services are not intended for children under the applicable legal age. We do not knowingly collect personal information from children.

Security and Retention of Your Information

We use commercially reasonable security measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.

We retain personal information only as long as necessary to fulfill legal, operational and business purposes.

Your Rights and Choices

Depending on your location, you may have the following rights:

Right to access your personal information.
Right to request correction of inaccurate information.
Right to request deletion of personal information.
Right to data portability where applicable.
Right to withdraw marketing consent.

You may exercise these rights by contacting us using the information provided below.

Complaints

If you have concerns regarding the processing of your personal information, please contact us first. We will make reasonable efforts to resolve your concerns.

International Transfers

Your personal information may be transferred to and processed in countries other than your own where necessary for providing our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Contact

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@yourdomain.com
Phone: +91 XXXXX XXXXX
Address: Your Company Address